A Business Solution to address the below needs:

•   Computer aided telephonic surveys
•   Capture product feedbacks
•   Check awareness & effectiveness of promotional activities, schemes, etc.
•   Grievance handling
•   Quality control

Our CRM System is capable of:

•   Conducting two-way communication through SMS, WhatsApp & Email, etc.
•   Integrated Voice Response system to manage volumes of about 10K calls a day.
•   Multilingual calling capability
•   Call monitoring option through live barge-in facility
•   100% call recording
•   State of the art CRM & Dialer system
•   State of the art security system to maintain data secrecy and protection