A Business Solution to address the below needs:
- Computer aided telephonic surveys
- Capture product feedbacks
- Check awareness & effectiveness of promotional activities, schemes, etc.
- Grievance handling
- Quality control
Our CRM System is capable of:
- Conducting two-way communication through SMS, WhatsApp & Email, etc.
- Integrated Voice Response system to manage volumes of about 10K calls a day.
- Multilingual calling capability
- Call monitoring option through live barge-in facility
- 100% call recording
- State of the art CRM & Dialer system
- State of the art security system to maintain data secrecy and protection